Training and Development

Overall Goal of Training

Among the goals of AIRF’s training programs include creating an understanding on various modern management and productivity enhancing techniques exposing participants to entrepreneurial and analytical skills to improve their knowledge base, creativity, innovativeness, strategic thinking, and competitiveness so as build competence and capacity to constant self learning and continual improvement of job efficiency, effectiveness, and productivity.

AIRF always aims at satisfaction of ever changing customer needs and wants and continuous provision of superior value to customers.

Service delivery surveys from our clients who have received our training indicated that after the training, their staffs associate more with their firms; there is an increase in motivation, work spirit and ethics, competitiveness; better organizational culture; and hence, an increase in individual and overall organizational performance.

Training Courses Offered

Majority of the courses offered by AIRF are short, tailor-made to suit customer’s needs and are in line with the current business, technological, social and economic environments. Our courses are geared to improving expertise and skills in various areas so that the participants can turn into multi-skilled and enterprising people.

Below are some of the courses we offer in Kiswahili or English:

1. Driving Corporate Performance: Aligning Strategy and culture

Corporate performance is about much more than financial results. How can your organization align its structures, systems, talent, and processes to execute a winning strategy? In Driving Corporate Performance, you will consider the diverse aspects of company performance and how executives are using powerful performance measurement and management control systems to confront some of today's biggest challenges and opportunities, such as improving employee motivation, using data analytics effectively. With a deeper understanding of strategy communication, accountability, and organizational design, you will emerge fully prepared to help your organization drive short-term and long-term success

Key Benefits of attending this course

Through an in-depth look at the links connecting strategy, organizational structures and systems, culture, talent management, and performance measurement, this corporate performance management program improves your ability to actively improve performance, create value, and drive growth. You will return to your organization with the strategic knowledge to align your measurement and control systems across all business functions for effective strategy execution and to design, motivate, and lead a successful, scalable organization. You will broaden your repertoire of techniques for generating growth, driving employee productivity and performance, and creating sustainable value for shareholders, customers, employees, and communities.

2. Transforming Customer Experiences

Superior customer service can differentiate your business in the marketplace if you design the right offerings and execute smartly. This program delves into the fundamentals of leading and managing service-oriented businesses. You will explore new strategies for designing sustainable service models, addressing gaps in service execution, and delivering a transformational customer experience.

Key Benefits of attending this course

Taking a holistic approach to service design, execution, and transformation, this customer experience management program prepares you to create an exceptional service culture that supports employees, delights customers, and drives organizational performance. You will return with the frameworks to align your firm's operating models and strategic service mission with changing consumer needs, shifting market demands, and an evolving competitive scope. You will be prepared to design and deliver transformational customer experiences. You will leave with a road map for creating a distinct and sustainable service model, maximizing customer engagement, enabling customers and employees to thrive, and securing a competitive edge in your industry.

3. Driving Organizational to cope with rapid changing environment

Today's businesses must be alert to changes in the external environment, develop competitive strategies quickly and adapt the organization to execute. In this program, you will explore organizational structures and processes that have enabled organizations to change direction quickly and manage successful execution of ever-shifting strategies. You will also learn how to embed agility into your organization's DNA as you shape your strategy, your organization, and your people. Acquiring a deeper understanding of the role of leadership in mobilizing and driving change, eventually we will emerge ready to propel higher levels of responsiveness throughout our organizations.

Key Benefits of attending this course

"Agile" has become a common theme across management disciplines. In this program, we'll discover core principles underlying this trend and the essence of what it means to be agile. We'll gain a deeper understanding of a range of tools and methods, their pros and cons, and how you can drive an "agile transformation" that prepares your organization to adapt or move quickly whatever your strategic direction.

4. Managing Innovation

What differentiates the world's most innovative companies? How do you design an innovation strategy? And how do you execute a cutting-edge innovation initiative? This program takes a deep dive into the latest innovation tools, operating models, and business strategies used by leading companies across the globe. With new insight into innovation processes, you will be ready to take action and lead a highly creative, innovation-focused culture that can consistently deliver results.

Key Benefits of attending this course

As you explore the prototyping and experimentation practices of the world's top innovators, you will lay the foundation for transforming your business and sustaining growth through innovation the moment you return to work. In the process, you will rethink your company's innovation system and begin to create a more customized and focused innovation strategy.

5. Creating meaningful Strategies for a Successful Enterprise

More than 20 years ago, late HBS professor Clayton Christensen introduced a revolutionary concept that transformed the business world and is still widely applied today: disruptive innovation. In this program, Trainer will help strategic decision-makers understand how disruption works and determine when to invest in core versus disruptive business models. As you gain insight into the ways that evolving industries, technologies, and competitive forces can affect your business, you will be better prepared to harness innovation, lead breakthrough change, and sustain enterprise success.

Key Benefits of attending this course

Examining disruption and strategic decision-making through the lens of Christensen's transformative theory, you will gain a deeper understanding of the levers that can drive organizational growth. With the ability to spot potential threats and opportunities sooner and make the right strategic moves faster, you will be ready to drive innovation and position your organization for long-term success.

6. Governing for Non-profit excellence

Non-governmental organizations worldwide face transformative forces, both internally and externally. To fulfill their mission, they depend ontheir board for strong, innovative leadership. Governing for Nonprofit Excellence Program prepares you to excel in your role as a board orexecutive team member and to contribute at a higher level. As you gain insight into four essential competencies of nonprofit governance board leadership, strategic stewardship performance measurement, and financial oversight you will learn how to drive the strategic and organizational transformation that enables your nonprofit organization to survive and thrive.

Key Benefits of attending this course

Whether your non-profit organization is planning to make incremental improvements or is facing more significant challenges, this program will prepare you to lead transformational change. Focused on the critical governance issues facing non-profit board leaders and executive team members, you will examine the latest governance frameworks, performance and measurement systems, oversight models for ensuring accountability and compliance, and the dynamics between boards and CEOs. With a deeper understanding of board roles and responsibilities and the connections between the board and executive team. You will emerge a stronger leader and a more strategic steward for your organization. you will examine how effective boards maintain mission clarity, forge productive relationships with CEOs, structure and manage important alliances, drive organizational performance, achieve financial sustainability, and lead transformational change.

Training Duration And Financial Requirements

Training duration: Each course is conducted for 3-6 days

Number of participants: 15-25 participants

Training fees: Affordable

Output of Training on The Target Group

1. New understanding on current local and global business issues will be created;
2. Enhanced capability to assemble and effective use of resources;
3. Strategic positioning of the organization/institution staff in dealing with global challenges
4. Self confidence and empowerment of the staff in pursuing business and production issues effectively and efficiently;
5. Output orientation rather than input orientation;
6. Clear roles, accountability and responsibility of the staff will be enhanced;
7. Employees satisfaction, team building and a resource based institution will be created;
8. Increased and improved quality of work, customer satisfaction and recognition among stakeholders;
9. Positive impact on personal knowledge and overall economic development and poverty reduction.